Key Information:
Shipping Details
Once you have placed your order, you will receive a confirmation email. This means that we have started working on your order. It will take us 1-2 business days (Monday - Friday) to process your order. If you place your order before 2 PM AEST (Sydney), we will start processing your order on the same day. Once we have dispatched your order, we will send you another email with tracking information. You can expect your order to arrive within 4-7 business days (Monday - Friday). We currently only ship to Australia. We offer free delivery on all orders.
Delayed Orders
If the estimated processing and shipping time has passed and you still haven't received your order, don't worry. Please allow an additional 3 business days (Monday - Friday) and then contact us with your order number if you still haven't received it.
Cancellations
If you wish to cancel your order, you must do so before your order is processed. Orders that have already been processed or shipped cannot be cancelled. To cancel the order, just send us an email to info@iconastreetwear.com.
Damages or Incorrect Orders
If you have received an incorrect or damaged order please take photos and send them to our email info@iconastreetwear.com along with your order number. We will solve the problem as soon as possible. We are very sorry when this happens.
Business information:
Icona Streetwear is operated by AI Clothing, a company based in Australia
ABN: 31 465 179 206
Address:
1A Church St, East Branxton, NSW 2335
Business hours: Mon-Fri: 09:30 AM - 6:00 PM AEST